We may use the information we collect for the following purposes:
Personal Information: Name, email address, phone number, and any other information you provide when creating an account or submitting a rental application.
Financial Information: Payment details for application fees or other transactions.
Rental Information: Details related to rental applications, including employment history, income verification, and references.
Data Usage: IP addresses, browser type, pages visited, and other analytics to improve our services.
We may use the information we collect for the following purposes:
To Provide Services: To match you with apartment listings, facilitate communications, and allow you to apply for rental properties.
To Process Credit and Background Checks: To facilitate your application for rental properties, including running credit and background checks with your consent.
To Improve the App: To enhance, troubleshoot, and maintain the functionality of the app.
To Communicate with You: To send important updates, transactional messages, marketing offers (with your consent), and other notifications related to the app.
To Ensure Security and Compliance: To protect our app, enforce our Terms of Service, and comply with legal obligations.
We may share your information with third parties for the following purposes:
With Landlords and Property Managers: If you apply for an apartment, we may share your profile, contact details, and background/credit check results with the property owner or manager.
With Third-Party Service Providers: We may share your data with vendors who assist in processing credit and background checks, payment processing, hosting services, and app maintenance. These service providers are obligated to keep your information confidential and secure.
For Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or a request from a government agency.
In the Event of Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
By using Cribbi, you acknowledge and consent to our use of third-party services to run credit and background checks as part of the application process. This may include:
Credit Reports: We will collect your credit report and score from a credit bureau to assess your eligibility for certain rental properties.
Background Checks: We may collect public records, criminal history, eviction history, or other relevant data to assess your eligibility to rent certain properties.
These checks are conducted in compliance with applicable laws, including the Fair Credit Reporting Act (FCRA), and we will ensure that you are informed and consent before we proceed with any background or credit check.
We implement a variety of security measures to safeguard your personal information. This includes encryption, secure data storage, and access controls. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
Depending on where you reside, you may have certain rights regarding your personal data, including:
Access and Correction: You may request access to the personal information we hold about you and ask for corrections if necessary.
Data Deletion: You may request that we delete your personal data, subject to legal obligations and contractual requirements.
Opt-Out of Marketing: You can opt-out of receiving promotional emails or notifications from us at any time.
Withdraw Consent: You can withdraw your consent to process certain information (e.g., credit/background checks) by contacting us or adjusting your settings. Note that withdrawing consent may impact your ability to apply for rental properties.
To exercise any of your rights, please contact us at the information provided below.
We use cookies and similar tracking technologies to collect data about your usage of the app and enhance your user experience. This includes information about your device, browsing activity, and preferences.
You can control the use of cookies through your device settings. However, please note that disabling cookies may affect certain features of the app.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing rental applications, conducting background/credit checks, complying with legal requirements, and resolving disputes.
When you delete your account, we will retain certain information in accordance with our retention policies or as required by law.
Cribbi is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from someone under 18, we will take steps to delete it.
If you are accessing the app from outside the United States, please note that your personal information may be transferred to and stored in the United States. The data protection laws in the U.S. may differ from those in your country. By using the app, you consent to this transfer.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by updating the policy within the app or sending you an email. Your continued use of the app constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: hello@cribbi.co
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